Realme Service Center is a form of excellent service to all customers to overcome the problems of different types of mobile phones. In fact, you don’t have to use such a service and it can be repaired by a wide variety of technicians out there. However, the results are very different from what we expected.
There, the phone is correct, but sometimes we use items that are not original. This affects performance. Or the same damage occurs again. In comparison, the price is much cheaper and the warranty is not too long.
In fact, this kind of method is wrong. Perhaps you came to the Realme service center. A simple example to understand it is something like the product they made. If there is a component malfunction, they know much better. Because every technician is knowledgeable.
About different types of damages, from simple to severe. In this way, the possibility of damage is avoided. This is because it uses original spare parts that are guaranteed to be more durable and durable. The impact on performance as well as other components is very pronounced.
There are not many facilities in the Indonesian realm. The number is still very limited, with about 45 in different cities. If it is not too far from where you live, you can visit it. All mobile phone issues and complaints must be handled properly and can be backed by official guarantees
Realm Service Center address list
At present, this product from China is the best choice, especially for young people. They love the wide variety of embedding features. Including various new breakthroughs. Indonesia is a very potential market for its various variations. No wonder Realme has set up many service centers, here is the full address.
Residents of Medan who own this mobile phone can visit Medan Fair Plaza. The location is on the IV floor number A1. Or try calling 061-80512231. Just come to this place and don’t forget to bring a warranty card if it is still valid.
In the case of Alek Alec Malan, this mobile phone from China has two official offices, namely the Authorized Realm Mobile Service Center of Jarans Karno-Hatta No.2, Tel 0341-4378061. And call Jalan Kawi, 54 A, or simply 0341-5082211.
- West Sulawesi
The location is next to the Mamju Public Prosecutor’s Office. More precisely, it is on the road KS. Tubun number 42 letter B, Mamju city is still in one region of West Sulawesi Province. 911511 postal code. The number you can contact is 0426-2322922.
As for the Jakarta area itself, please do not ask again, there are quite a few Realme service centers covering the southeast, such as the ITC Roxy Complex Area, Jl. Hashim Ashari (021-6335564), Jl. Raya Dewisantika number 353 (021-22855204).
The Realm Service Center in Bandung district is located quite a bit at the Bandung Electroonic Center Istana Jl. Purnawarman 11, (022-20510111 UG Floor) and (022-86012785 3rd Floor A6). In addition, it is also available in Chimahi District, Jl. Raya Cimindi 105A Cimahi, 022-2065505.
An exciting experience at the service center
It is still the same parent company as Oppo, but you can not take it to Oppo’s repair center. Instead, go directly to Realme. This proves that the brand is actually very good. It also applies to warranty claims for other needs, from the purchase of new products to accessories.
The Realme Service Centre offers excellent service from the time of arrival until the time of return. Almost all the waiters are very friendly and unpretentious. There are full amenities starting from the waiting room with a soft sofa. Air conditioning, bottled mineral water and even a TV. Wifi is also available at high speeds.
This is the advantage of Chinese vendors. High-end service from the beginning of arrival to the end of the returning consumer will always be comfortable. With all these amenities, the heat awaits you, so customers won’t feel bored. The chair was painful and there were even more complaints.
After receiving the call, the staff at the Realm Service Center will kindly invite you to sit down with a smile. The voices are soft and patient, they listen to the damage from the phone. Next, provide a form to fill out. Next, you will be asked about your phone and check why the problem is occurring.
While waiting, offer your loan phone as access to play the game until you open social media. The check was done fairly quickly. The technician will transport any obstacles that occur. If it’s really heavy, it has to be left. If the light can wait, you are welcome to wait back.
Services at the Realm Service Center
One thing you should know is that this mobile brand offers all the complaint services. Not all of them exist. Suppose your phone is accidentally exposed to water or certain liquids. After that, we experienced the disassembly of units other than Realme. So, you took the phone to another repair center.
Unfortunately, the location is not official and will automatically submit repairs until the warranty claim is lost. Therefore, in the first check, the Realme service center will ask you some questions, such as hitting the water or having fallen before. Next, a full inspection is done.
Not only about the inspection, here you can see a variety of interesting accessories, from earbuds to charger heads and available cables. You can buy it and it is guaranteed to last a long time.
The Realme Service Center also provides a variety of information you need, from products with excellent specifications to benefits. Until the phone comes, they will give a simple tip. If you are interested in purchasing, you can learn it first, so that later on it will not disappoint and as you wish.
Warranty rules you should know
Another important service is the filing of warranty claims. Each time you purchase a new product, you will need a warranty card for a certain period of time. For some damaged units. You can come soon. Don’t forget to bring a box, a warranty card to prove the memorandum.
It’s not just about offline purchases. You will also get this feature for customers who do it online. However, you must not exclude three key conditions: Interestingly, when the period of purchase is 7 days for a product, when a fairly serious problem occurs. Replace the new unit.
Unless the damage is due to your own negligence. For example, falling from above or getting abrasions from bumping into something. That’s it, and it takes time at the time of such a replacement. This process is very long, at least 7 days after submission and up to 30 days.
Different cases are caused by spare parts causing damage. It’s a component, not a unit. Interestingly, after you are able to use this phone, you will also get a guarantee from the check. But the maximum time given is only 7 days, certainly the period is not long.
The competition for mobile phones in Indonesia is indeed very fierce. Not only mobile phones, but also the services provided are one way to attract customers’ hearts. If there are various types of damage, it is better to take it directly to the Realme service center.