Telkomsel Halo call center, the best service for customers
Telkomsel Halo call center is a special service for Halo card users. We know that Telkomsel is a company of communications operators with several cards, such as Simpati, As and Halo. Cards have their advantages for the user. Meanwhile, Telkomsel’s customers themselves consist of two types, both prepaid and installment.
Kartu Halo is an installment Telkomsel service. This means that Telkomsel serves payment methods with a system that uses the product first. Payment methods can also be made using various means. This is certainly very easy for consumers. Consumers can set and track the value of the bill. So that it can be well financially planned.
Another advantage of using a halo card is that it becomes a network priority for telephone service when traffic is dense and high. The Telkomsel call center service, of course, serves various cards. This is done as a form of providing a satisfactory service to consumers.
You don’t have to worry if there are suddenly problems with the card. In addition, the company also offers you attractive offers and information.
Telkomsel Halo call center tariff
We know that there are free and paid call center services. Especially if you want to talk directly to offier customer service in general it is also chargeable. This is the same as telkomsel Halo call center service. To use it, you can contact the Halo Card call center at 188.
You will receive a quick response from a customer service representative. If you call, but the conditions are very overloaded, then, of course, you must first stand in line. The company strives to provide a quick response and satisfactory service.
When it comes to call center call rates, you don’t have to worry because the price is very cheap and pocket-friendly. That’s 300 rp per call. Therefore, you need to prepare enough credit for its use. With the sum of the cost rates already known at the beginning, you can prepare well.
If the rate of talking to a customer service representative is determined according to the current local telephone tariff, then, of course, this cannot predict the need for costs or credit. That’s because you haven’t been able to confirm how long later to talk to a customer service representative. Of course, it’s a bit hectic and hectic about the cost.
Telkomsel Halo call center 24 hours
Telkomsel Halo call center offers slots as much as 24 hours a day and a week. Therefore, you do not need to worry, because the team of customer service representatives is ready to provide maximum service without time limit. This service can be considered a new breakthrough, because in general, customer service takes place during working hours.
In general, services are provided for a full 24 hours in one week by an institution such as a hospital. However, if there is a telecommunications company that offers a full service, then, of course, this is very much appreciated by consumers.
Product information services in Telkomsel Halo call center
In addition to servicing complaints, the Telkomsel Halo call center also handles product information. Consumers can indeed access product information through a company number, but sometimes the information they receive may not be comprehensive. This is an important role for call center services.
Halo cards, of course, have a variety of products that consumers can enjoy. Starting with the products of the Internet package, but also with entertainment or entertainment or entertainment. Unlimited or unlimited Internet services are available for internet package products. The price is also very affordable for consumers, from 100,000 IDR per month.
Meanwhile, other latest services can generally be obtained by searching for the latest information on the official website. For quick access to information, you can do this by contacting the official call center.
For customers who want a special entertainment package, Halo play is available. Through different channels, you can watch different interesting movies that you like. For example, HBO, VIU, Vidio and others. For the best price, you can purchase special packages. Some of these products will certainly be clearly communicated by the customer service team.
If you search for information via the Internet or the official website, it may happen that the information received cannot be as detailed and complete as if you contacted a customer service representative. In addition, if you still do not understand the products offered by the company, you can directly get explanations and answers.
Complaints service at Telkomsel Halo call centre
The Telkomsel Halo call center also serves a variety of complaints, complaints and criticisms. So if you want to make complaints and criticisms, it can be transmitted from the company through the right channels. If you make complaints and criticisms in inappropriate channels and ways, this can, of course, harm the company in question.
Inappropriate ways and paths, such as communicating on personal social media with words that disparage certain companies. This, of course, has a bad effect. For example, creating an impact or influence on others. Other people may not like the company. But others do not know the problem correctly.
Just because other people react ugly to a product, the company can lose out in the long run. His clients could have stayed away. Therefore, it is very important to transmit criticism and complaints through the official channels of the company or through channels such as call centers. This call center is like the length of the hands and company representatives.
If a complaint is made through a team of customer service representatives, you will receive a clear and reliable answer. In addition, the team of customer service representatives also transfers directly to the management of the company. If you complain about complaints, harassing and disparaging the company, of course, you will not receive a response or a response.
There is also ethics for filing a complaint. The principle is not to use language that can denigrate other companies. Although this is a criticism, it is very important to convey it ethically. For example, not to get angry on personal social media accounts. If you submit a complaint through social media, this should be done at the expense of the respective company.
If this is done through a call center, then, of course, the principle of ethical filing of complaints is the same. As an opening, you can express in advance your gratitude for providing services and packages. You can then submit complaints and complaints. The customer service team will certainly serve patiently and wholeheartedly.
The next step is to listen to the answers provided by the customer service team. If you still feel disagreements and want to argue, argue politely instead of emotions. You can make a complaint or complaint on the basis of evidence and objective data, or in other words, by not compiling it.
If all complaints are filed properly and based on data or goals, the customer service team will naturally respond well to them. Or, if the team and the client have not found a common language, then, of course, it is transmitted to the relevant management. This is because Telkomsel Halo’s call center services continue to strive to provide the best quality.